Solution to White Apple Logo Screen of Death on iPhone

Apple’s Discussion boards are buzzing with a huge problem affecting many users of iPhone OS. People are starting to call it: “White Apple Logo Screen of Death.”

White Apple Logo Screen of Death Repair at Dr. Cell Phone

White Apple Logo Screen of Death Repair at Dr. Cell Phone

The problem manifests itself during an app install or update. During either process something interrupts the iPhone and/or iTunes from completing the task. Then the iPhone spontaneously reboots. The screen goes dark, comes back on, displays the Apple Logo, and at some point the iPhone boots and it’s file system mounts. The file system mounting is noted by two short vibrations, beeps or both. The phone actually appears in iTunes and if you have an App on your Mac like Phoneview – you can actually browse the iPhone’s media. iTunes will also display the “beachball” and stop responding. iTunes usually has to be force quit in order to get it to respond by relaunching it. The iPhone unfortunately never boots past the Apple Logo. Most users panic at this point considering the iPhone to be “bricked. “

Many people are encountering this problem regardless of whether or not the install or update is being done on the iPhone itself or from iTunes. There simply is no rhyme or reason to it and it’s not the fault of any particular App. The worst part is that since some people think their iPhones are “bricked” they return it to the Apple Store. However, replacement phones exhibit the same problem.

If you fall victim to this bug, you can send in your iPhone to Dr. Cell Phone for a complete restore on the iPhone. This is a process that can take hours because of inordinately lengthy backup and sync times. Rest assured that usually your iPhone is not “bricked” only stuck in some kind of endless loop. In order to break this loop we need to do a factory restore of the iPhone.

Dr. Cell Phone now offers the software diagnostic and repairs at all of our repair stores in Dallas, Tx and Houston, Tx. If you are outside of Texas and would like to mail it in then Dallas location is the mail-in repair facility.

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3 Responses to “Solution to White Apple Logo Screen of Death on iPhone”

  1. Jordan says:

    Man that sounds like a terrible issue is there anything that a cell phone repair place like you guys can do about this or would we have to contact apple and have them help us? How much would it cost to have you guys do a complete system restore?

  2. Juan Carlos says:

    Hi bro, i have problems with my iphone, it stuck in apple logo, i can restore with itunes, i can jailbreak… I use all posible programs solutions, combination itunes… in diferent computers, but the iphone appears that be in a infinite loop..

    Can you help me to send me a some software to resolve my problem???

  3. admin says:

    Our Expert technicians will take care of your phone, please fill out the mail-in form if you are mailing it in or come down to one of our locations, we will help you out right away.

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