HTC has admitted to the brower issue with its HTC Droid Incredible and confirms that a simple factory reset does not wipe out the browsing history of its owner. While this may not be a serious problem unless you plan to sell your HTC Incredible or possibly send it in for repair, HTC advises that they are working on a software update that will be rolled out soon in order to rectify the problem.

HTC Incredible Software & Hardware Repairs available at Dr. Cell Phone

In the meantime, HTC has provided simple step-by-step instructions on how to clear your browsing history from the Droid Incredible.

HTC's instructions to clear browsing history in the HTC Incredible:

1. Go to the “Settings” menu
2. Select “SD Card and Phone Storage”
3. Select “Format Phone Storage”

*NOTE* This will delete all files in internal storage, including music and image files. So these files should be backed up before taking these steps.

Other Android devices with HTC Sense, like the DROID Eris, save these thumbnails to the SD card, instead of internal memory, so users can easily keep this information from being shared simply by removing the SD card from their device before trading in the device, sending in for repair, etc.

If for any reason this fix doesn't work out the way it should and if you still happen to have problem with your HTC Incredible, send in your phone to Dr. Cell Phone Repair labs for Software diagnostic and fix. Dr. Cell Phone expert technicians and Software engineers will work out a solution for your phone.

Acknowledgement: OZCarGuide.com